To be next of kin can be a daunting task. Supporting a loved one through medical challenges and suffering is a task most of us encounter sooner or later in life. Next of kin are to be seen, heard and followed up by a health care professional that involves and supports them. Helsedirektoratet (the Norwegian health department) has developed a new guide to highlight good practices for comunicating and working with family members. Together with Dinamo we created this introductory film as a companion to this guide. By interviewing actual relatives, we were able to create a more personal and emotional film.